Haier Promotion

5 Year Warranty

Each new Haier appliance comes with a two year Manufacturer's Warranty as set out in our Warranty Information under which the Promoter will (at its option) repair or replace any part of the product which is found to be defective within two years from the date of purchase.

Where a Haier appliance, excluding Air Conditioning or Hot Water Heat Pumps is purchased from Harvey Norman Commercial NSW, ACT or Queensland between 01 April 2024 and 01 April 2026 and be eligible to claim an extension of your two year manufacturer's warranty by an additional three years on the same terms and conditions.  Redeem online by 1 July 2026. Terms and conditions apply. 

How to Claim

You'll need your model code, serial number (These can be found on your product and/or product carton. Please ensure that these are obtained before installing the product(s)), and invoice number. 

Submit your claim online by 1 July 2026.

Claim Now

Qualifying Products

This promotional offer is available on all Haier appliances excluding Haier Air Conditioners and Hot Water Heat Pumps.

Terms and Conditions

Information on how to claim this offer forms part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

Who Can Claim?

Participation in this promotion is only open to Australian residents 18 years and over.

This promotion applies to purchases of A grade products only and does not apply to purchases of trade seconds or refurbished products.

Redemption Period

This promotion commenced at 12.01am (AEDT) 01 April 2024 and closes at 11.59pm (AEDT) on 01 April 2026 (Promotional Period).  Claims must be received by the Promoter within 3 months of the date of purchase from Harvey Norman Commercial NSW, ACT or Queensland and by no later than 11.59pm (AEDT) 1 July 2026 (Claims Closing Date). Any claims received after this date will be ineligible.

Promotional Offer

Each new Haier appliance comes with a two year Manufacturer's Warranty as set out in our Warranty Information. Where a Qualifying Product is purchased from Harvey Norman Commercial NSW, ACT or Queensland during the Promotional Period and redeem online within 3 months of the date of purchase from Harvey Norman Commercial NSW, ACT or Queensland and no later than the Claims Closing Date to be eligible to receive an extension of your two year Manufacturer's warranty by an additional three years on the same terms and conditions.

This Manufacturer's warranty is an extra benefit and does not affect your legal rights. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. To view full terms visit the warranty page.  To make a claim under your manufacturer's warranty, visit our service page or call Customer Care 1300 729 948.

Promoter: Fisher & Paykel Australia Pty Limited, Level 1, 1 Eden Park Drive, Macquarie Park, NSW, 2113, Australia.

Qualifying Products

This promotional offer is available on all Haier appliances excluding Haier Air Conditioners.

How to claim

You must submit your claim online here.

Claimants must agree to these full Terms and Conditions on the online claim form and supply the information marked as mandatory. When registering your claim you must supply the following information:

  • Contact details: first name, last name, email, address, and daytime contact phone number
  • Model code(s) and serial number(s) of your Qualifying Product(s). These can be found on your product and/or product carton, or Customer Care sheet (part of installations and user instructions guide). Please ensure that these are obtained before installing the product(s).
  • Date and location of purchase. If you do not have this information, you will need to get this from the applicable Harvey Norman Commercial Branch.

If your claim is approved you will receive an approval email. To follow up on the status of your claim, or if you do not receive your Manufacturer's Warranty approval email within 45 days, please contact us and include your full name and contact number and your unique code (found in your confirmation of claim email).

General

All claims are subject to verification by the Promoter. The Promoter reserves the right, at any time, to verify the validity of claims (including contacting the place of purchase) and claimants (including a claimant's identity, age and place of residence) and to disqualify any claimant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process. The Promoter reserves the right to reject any claim where it suspects that any false or fraudulent claim is being made or where a claim has been made which does not comply with these terms.

Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

By submitting your claim you will be registering your Qualifying Product with Haier, if you have not already done so.

Any misrepresentation or fraudulent information submitted by the claimant will disqualify the claim.

If the Promoter is unable to verify the authenticity of the product and serial number(s) supplied during the claim process, the claimant shall, if requested by the Promoter, provide an electronic image of the product and serial number(s) or cut out and post in the product and serial number(s) from the product carton.

Incomplete, indecipherable, or illegible claims will be deemed invalid.

This offer is not transferable or exchangeable and cannot be taken as cash. This offer is not valid in conjunction with any other offer, unless otherwise advised.

Provided your claim meets these Terms & Conditions and is approved, you will receive a confirmation email outlining the start and end dates of your Manufacturer's Warranty.

The Promoter reserves the right to vary these Terms and Conditions without notice, to modify, reschedule or terminate the promotion or to modify or extend the closing date and criteria of the promotion at its discretion.

The Promoter's decision on all matters pertaining to this promotion is final and binding and no correspondence will be entered into, except as otherwise stated in these Terms and Conditions. Claims are not transferrable or assignable.

The Promoter (or its associated or affiliated companies or third parties who have licensed its brands to the Promoter or contributed to the application) (Content Owner) own or license from third parties all application content. All application content remains the sole property of the applicable Content Owner and is protected under all relevant copyright, trade mark and other applicable laws. Nothing on the application should be construed as granting any license or rights to use or distribute any application content, without the Promoter's express written agreement or of the other applicable Content Owner.

This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. Entrants understand that they are providing their information to the Promoter and/or agencies acting on its behalf and not to Facebook.

The Promoter collects personal information to register your product and in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including, but not limited to suppliers and as required, to Australian regulatory authorities, or use such information to contact the claimant in relation to this promotion. The claim is conditional on providing this information. If the claimant marks the applicable box, the Promoter may use the claimant's personal information for the purposes specified at the time of collection. Claimants should direct any requests to access, update or correct information to the Promoter. All claims become the property of the Promoter. These Terms and Conditions are deemed to incorporate our privacy policy and by entering the promotion, you accept the terms and conditions of our privacy policy. For further details see our privacy policy.

This promotion and these Terms and Conditions are governed by Australian law.

The Promoter is Fisher & Paykel Australia Pty Ltd (ABN 71 000 042 080) of Level 1, 1 Eden Park Drive, Macquarie Park, NSW, 2113, Australia. ABN 71 000 042 080. Telephone 1300 729 948