Who Can Claim?
Participation in this promotion is only open to individual Australian residents 18 years and
over. Employees (and their immediate families) of the Promoter, participating retailers and
agencies associated with this promotion are ineligible to claim. Immediate family means any of
the following: spouse, ex-spouse, child or step-child (whether natural or by adoption), parent,
step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister or 1st
cousin.
This promotion applies to purchases of A grade products only and does not apply to purchases of
trade seconds or refurbished products. This promotion only applies to goods acquired for
personal, domestic or household use and does not apply to goods acquired for the purpose of
re-supply or for the purpose of using them in trade or commerce.
Qualifying Models
The Promotion is available on the following models:
Flexis Air Conditioner |
Cashback Value |
AS26FBBHRA/1U26JAFCRA |
$70 |
AS35FBBHRA/1U35JACFRA |
$70 |
AS53FEBHRA/1U53RABFRA |
$100 |
AS71FEBHRA/1U71SABFRA |
$100 |
AS82FFAHRA/1U82SAAFRA |
$100 |
Smart Power Air Conditioner |
Cashback Value |
1UH105N1ERG/ADH105H1ERG |
$150 |
1UH125P1ERG/ADH125H1ERG |
$150 |
1UH140P1ERG/ADH140H1ERG |
$150 |
1UH125P1ERK/ADH125H1ERG |
$150 |
1UH140P1ERK/ADH140H1ERG |
$150 |
1UH160P1ERG/ADH160H1ERG |
$300 |
1UH200W1ERK/ADH200H1ERG |
$300 |
1UH250W1ERK/ADH250H1ERG |
$300 |
1UH250W1ERK/ADH250H1ERG |
$300 |
1UH105N1ERG/ADH105M1ERG |
$150 |
1UH125P1ERG/ADH125M1ERG |
$150 |
1UH140P1ERG/ADH140M1ERG |
$150 |
1U100S2SN5FA/AD100S2SH5FA |
$150 |
1U125S2SP5FA/AD125S2SH5FA |
$150 |
1U140S2SP5FA/AD140S2SH5FA |
$150 |
1U160S2SP5FA/AD160S2SH5FA |
$300 |
1UH225W1ERK/ADH225H1ERG |
$300 |
1U71S2SS5FA/AD71S2SM7FA |
$150 |
1U100S2SN5FA/AD100S2SM7FA |
$150 |
1U125S2SP5FA/AD125S2SM7FA |
$150 |
1U140S2SP5FA/AD140S2SM7FA |
$150 |
Qualifying Products are to be paid in full prior to registering your claim for this promotion.
Layby's will not be accepted unless paid in full within the Promotional Period. Qualifying
Products purchased under finance or payment agreements are eligible to participate in this
promotion.
Products under rental agreements with a minimum period of no less than 18 months are eligible for
this promotion. To qualify, a rental agreement must be established during the Promotional
Period. Proof of rental agreement must be submitted with your online claim and must clearly
detail the qualifying model(s) purchased, date of establishment of rental agreement and the
rental term. Products under rental plans with rental terms less than 18 months are ineligible to
claim for this promotion
If a Qualifying Product is on backorder ('out of stock') a deposit on that product must be paid
during the Promotional Period to be eligible for this offer. Full payment and receipt of the
product(s) (and therefore access to the product serial number) must occur before the Claims
Closing Date in order to lodge an online claim for this promotional offer.
You must register for your claim online. Claimants must agree to these full Terms
and Conditions on the online registration form and supply the information marked as mandatory,
including providing proof of purchase (or proof of rental agreement).
When registering your claim you must supply the following information:
- Contact details – name (which must match the customer name on the proof of purchase),
address and daytime contact phone number and bank account details including BSB, Account
Number and Account Name. The Promoter accepts NO responsibility for a Claimant submitting
incorrect bank account details.
- Serial number(s) of your Qualifying Product(s).
- Copy of your proof of purchase - a receipt/tax invoice indicating date of purchase, store
(including address), invoice number, details of Qualifying Product(s) including model
number, the price paid (excluding any additional charges e.g. warranty costs) and total
invoice amount.
You can provide a copy of your proof of purchase by either scanning or taking a photo of your
proof of purchase and uploading with your claim form.
Please ensure you retain your original proof of purchase. Failure to produce the proof of
purchase when requested may, in the absolute discretion of the Promoter, result in the
invalidation of a claimant's claim and forfeiture of any right to a cashback.
If your claim is approved you will receive an approval email.
To follow up on the status of your claim, or if you do not receive your cashback within 45 days
of your approval email, please contact the Promoter
and include your full name, contact number and unique code (found in your approval email).
This promotional offer is not available to customers who choose to delay delivery of their
Qualifying Product(s) beyond the Claims Closing Date as the provision of serial numbers is
mandatory for entry into this promotion.
The claimant agrees that if they receive the cashback but then return the Qualifying Product(s)
under any returns policy the retailer may have, they will also return the cashback to the
Promoter.
General
The offer is not applicable to trade (commercial) or wholesale suppliers, this includes but is
not limited to purchases made from suppliers that do not generally sell direct to the public.
All claims are subject to verification by the Promoter. The Promoter reserves the right, at any
time, to verify the validity of claims (including contacting the place of purchase) and
claimants (including a claimant's identity, age and place of residence) and to disqualify any
claimant who submits a claim that is not in accordance with these Terms and Conditions or who
tampers with the claim process. Failure by the Promoter to enforce any of its rights at any
stage does not constitute a waiver of those rights.
Any misrepresentation or fraudulent information submitted by the claimant will disqualify the
claim.
If the Promoter is unable to verify the authenticity of the serial number(s) supplied during the
claim process, the claimant shall, if requested by the Promoter, provide an electronic image of
the serial number(s) or cut out and post in the serial number from the product carton.
The Promoter reserves the right to withhold and / or refuse payment of the cashback where it
suspects that any false or fraudulent claim is being made or where a claim has been made which
does not comply with these terms.
Incomplete, indecipherable, or illegible claims will be deemed invalid.
You are responsible for providing the correct bank account details. If the bank details provided
are incorrect and payment of the cashback cannot be completed, your claim will be declined and
the Promoter will contact you to advise that payment cannot be made. You will then be required
to submit a new online claim form with the correct bank details. Other than as set out here the
bank account details provided in the online claim form cannot be changed.
The Promoter reserves the right to vary these Terms and Conditions without notice, to modify,
reschedule or terminate the promotion or to modify or extend the closing date and criteria of
the promotion at its discretion.
The Promoter's decision on all matters pertaining to this promotion is final and binding and
no
correspondence will be entered into, except as otherwise stated in these Terms and Conditions.
Claims are not transferrable or assignable.
The Promoter (or its associated or affiliated companies or third parties who have licensed its
brands to the Promoter or contributed to the application) (Content Owner) own or license from
third parties all application content. All application content remains the sole property of the
applicable Content Owner and is protected under all relevant copyright, trade mark and other
applicable laws. Nothing on the application should be construed as granting any license or
rights to use or distribute any application content, without the Promoter's express written
agreement or of the other applicable Content Owner.
This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook,
Instagram or any other social media platform that the promotion may appear on. Entrants
understand that they are providing their information to the Promoter and/or agencies acting on
its behalf and not to Facebook, Instagram or any other social media platform.
Except for any liability that cannot be excluded by law, the Promoter and its respective bodies
corporate (including their officers, employees and agents) and Facebook excludes all liability
whether arising in tort (including without limitation negligence), contract or otherwise for any
personal injury; or any loss or damage (including, without limitation, loss of opportunity, loss
of profits or loss of property); whether direct, indirect, special or consequential, arising in
any way out of the promotion, including, but not limited to, where arising out of the following:
(a) any technical difficulties or equipment malfunction (whether or not under the Promoter's
control); (b) any theft, unauthorised access or third party interference; (c) any claim or offer
that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the
Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in
gift value; (e) any tax liability incurred by a claimant; or (f) participation in the promotion
or use of a gift.
You accept the cashback entirely at your own risk and indemnify the Promoter in respect of any
claim for accident, injury or property damage that may occur in connection with the cashback.
Any cost associated with accessing the promotional website is the claimant's responsibility
and
is dependent on the Internet service provider used. If for any reason, any aspect of this
promotion is not capable of running as planned including, but not limited to, by reason of
infection by computer virus, mobile network failure, bugs, tampering, unauthorised intervention,
fraud, technical failure or any cause beyond the control of the Promoter which corrupts or
affects the administration, security, fairness, integrity or proper conduct of this promotion,
the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotion, or
invalidate any affected entries.
The Promoter collects personal information in order to conduct the promotion and may, for this
purpose, disclose such information to third parties, including, but not limited to suppliers
associated with this promotion and as required, to Australian regulatory authorities, or use
such information to contact the claimant in relation to this promotion. The claim is conditional
on providing this information. If the claimant marks the applicable box, the Promoter may use
the claimant's personal information for the purposes specified at the time of collection.
Claimants should direct any requests to access, update or correct information to the Promoter.
All claims become the property of the Promoter. These Terms and Conditions are deemed to
incorporate our privacy policy and by entering the promotion, you accept the terms and
conditions of our privacy policy. For further details see our privacy policy.
This promotion and these Terms and Conditions are governed by Australian law.
The Promoter is Fisher & Paykel Australia Pty Ltd (ABN 71 000 042 080) of Level 1, 1 Eden
Park Drive, Macquarie Park, NSW, 2113. ABN 71 000 042 080. Telephone 1300 650 590.