This competition is only open to Australian residents 18 years of age and over. Employees (and their immediate families) of the Promoter, and agencies associated with this competition are ineligible to enter.

The competition opens 12.01am AEST 7 November 2025 and closes 11.59pm AEST 6 February 2026 ('Competition Period').

Yes! The promotion runs over three months, with one prize awarded each month.

Simply return to the Haier Australia website each month, read that month's clue, find the hidden tennis ball, and click it to enter that month's draw.

That means you have up to three chances to win during the competition period.

At the end of each month during the promotion, all eligible entries received for that month will be placed into a prize draw.

The winner will be chosen by a random draw — the first valid entry drawn wins the monthly prize.

Entries close for the final monthly draw on 11.59pm 6 February 2026.

No – you don't need an account.

Simply read the clue on this page, search the Haier Australia website for the hidden tennis ball, and fill out the entry form to take part.

There's no ongoing progress tracker — but you'll know you've successfully entered when you follow the clue, find the hidden tennis ball, click on it, and complete the entry form. Once submitted, you'll see a confirmation message letting you know your entry was successful and an email will also be sent out to notify your entry was successful using the contact details you provided in the form.

A confirmation message will let you know your entry was successful and an email will also be sent out to notify your entry was successful using the contact details you provided in the form.

Yes – you can stop at any time. There's no obligation to continue once you've entered or played.

We add a new prize every month — along with a fresh clue and another chance to win.

Prize schedule:

• Prize 1: 7 November 2025 – 3 December 2025
• Prize 2: 4 December 2025 – 5 January 2026
• Prize 3: 6 January 2026 – 6 February 2026

Check back each month for the latest challenge and prize!

Winners will be notified by email (from email@email.haier.com.au) within seven days of the draw, using the contact details provided in their entry form. Please remember to check your spam or junk folder as emails may occasionally be filtered.

Yes – if we're unable to contact you using the details you provided within five business days of winning, your prize will be given to the next eligible entrant. Once your prize is reallocated, your entry will no longer be valid.

Prize 1: 7 November 2025 – 3 December 2025

• 60cm 600 Series Built‑in Oven – HWO60S25TTPB5 (RRP $2,299)

Prize 2: 4 December 2025 – 5 January 2026

• 601L 600 Series Quad Door Refrigerator Freezer with Ice & Water – HRF680YZC (RRP $3,399)

Prize 3: 6 January 2026 – 6 February 2026

Win two appliances in one prize:

• 12kg 500 Series Front Loader Washing Machine, Ultra Fresh Air – HWF12DB1 (RRP $1,299)
• 10kg 500 Series Heat Pump Dryer, Ultra Sense – HDHP10DB1 (RRP $1,499)

No – each month's prize is set in advance as outlined in the prize schedule. The winner will receive the prize allocated for that month's draw.

Yes – enter each month's draw for the chance to win more than once.

Winners must accept delivery of their prize(s) by 31 July 2026.

• Washing machine, heat pump dryer, and refrigerator – Delivery and installation are included in the prize.
• Oven – Delivery is included, but installation is not provided, as it must be completed by a registered electrician.

For full details, please refer to our Terms & Conditions.

Yes – the names of all winners (first initial, last name and postcode) will be published on our social media channels and the website at haier.com.au/promotions within 30 days of each draw.

Your information is only used for this competition and managed according to our Privacy Policy.

You can read the complete Terms & Conditions for this competition by visiting our Terms & Conditions page.

No special device or app is needed — you can play directly on the Haier Australia website from any standard device with internet access. The game works seamlessly on mobile phones, tablets, and desktop computers, so you can enjoy it anytime, anywhere. For the best experience, we recommend using the latest version of Chrome, Safari, Firefox, or Edge.

Contact promotions@haier.com.au.