As an official partner of the Australian Open, we’ve invited the
world’s best tennis players to up their home game. They’ve been
checking out the latest products online and hiding a few tennis
balls. Find where they’ve dropped a ball, claim it, and you’re in
the draw to win a Haier appliance.
This month’s prize
Find the ball the month and you're in to win a Haier 12kg 500 Series
Washer and 10kg Heat Pump Dryer, combined worth RRP $2,598. Game, set
and made to match!
Ever wonder why the towels are so fresh at the Australian
Open? A little ballkid told us it's all about the Ultra
Fresh Air Technology.
How to play
1. Read the clue
Check out this month’s clue to find the ball.
This Month's Clue
Ever wonder why the towels are so fresh at the Australian
Open? A little ballkid told us it's all about the Ultra Fresh
Air Technology.
2. Find the ball
Follow the clue and explore our website. When you find this blue
ball, click on it to enter.
3. Enter to win
Fill in your details, tap “Smash to enter” and you’re in to win.
You can enter once every month.
Frequently Asked Questions
Getting Started
How do I participate?
Visit this page between 7 November 2025 – 6 February 2026
Read the clue provided on the page
Find the hidden tennis ball on Haier Australia website
Click the tennis ball when you find it
Complete the entry form
You're entered into the draw to win a Haier appliance 🎉
Tip: There's one prize to win each month in a
monthly draw — 3 months means 3 chances to win!
Who can enter the competition?
THIS OFFER HAS ENDED.
This competition is only open to Australian residents 18 years
of age and over. Employees (and their immediate families) of the
Promoter, and agencies associated with this competition are
ineligible to enter.
When does the competition start and end?
THIS OFFER HAS ENDED.
The competition opens 12.01am AEST 7 November 2025 and closes
11.59pm AEST 6 February 2026 ('Competition Period').
Can I enter the draw more than once?
Yes! The promotion runs over three months, with one prize
awarded each month.
Simply return to the Haier Australia website each month, read
that month's clue, find the hidden tennis ball, and click it to
enter that month's draw.
That means you have up to three chances to win during the
competition period.
How will winners be selected?
At the end of each month during the promotion, all eligible
entries received for that month will be placed into a prize
draw.
The winner will be chosen by a random draw — the first valid
entry drawn wins the monthly prize.
Entries close for the final monthly draw on 11.59pm 6 February
2026.
Do I need an account to participate?
No – you don't need an account.
Simply read the clue on this page, search the Haier Australia
website for the hidden tennis ball, and fill out the entry form
to take part.
Can I track my progress somewhere?
There's no ongoing progress tracker — but you'll know you've
successfully entered when you follow the clue, find the hidden
tennis ball, click on it, and complete the entry form. Once
submitted, you'll see a confirmation message letting you know
your entry was successful and an email will also be sent out to
notify your entry was successful using the contact details you
provided in the form.
How do I know when I've completed a challenge?
A confirmation message will let you know your entry was
successful and an email will also be sent out to notify your
entry was successful using the contact details you provided in
the form.
Can I stop participating anytime I want?
Yes – you can stop at any time. There's no obligation to
continue once you've entered or played.
How often do you add new challenges or prizes?
We add a new prize every month — along with a fresh clue and
another chance to win.
Prize schedule:
Prize 1: 7 November 2025 – 3 December 2025
Prize 2: 4 December 2025 – 5 January 2026
Prize 3: 6 January 2026 – 6 February 2026
Check back each month for the latest challenge and prize!
How will I know if I've won?
Winners will be notified by email (from
email@email.haier.com.au) within seven days of the draw, using
the contact details provided in their entry form. Please
remember to check your spam or junk folder as emails may
occasionally be filtered.
Is there a time limit to claim my prize?
Yes – if we're unable to contact you using the details you
provided within five business days of winning, your prize will
be given to the next eligible entrant. Once your prize is
reallocated, your entry will no longer be valid.
Yes – the names of all winners (first initial, last name and
postcode) will be published on our social media channels and the
website at
haier.com.au/promotions
within 30 days of each draw.
What happens to my personal information after the
competition?
Your information is only used for this competition and managed
according to our
Privacy Policy.
Where can I read the full Terms & Conditions?
You can read the complete Terms & Conditions for this
competition by visiting our
Terms & Conditions page.
Technical & Accessibility
Do I need a special device or app to play, and will it work on
mobile or tablet?
No special device or app is needed — you can play directly on
the Haier Australia website from any standard device with
internet access. The game works seamlessly on mobile phones,
tablets, and desktop computers, so you can enjoy it anytime,
anywhere. For the best experience, we recommend using the latest
version of Chrome, Safari, Firefox, or Edge.
Who can I contact if I experience a technical issue?
Are you sure you want to remove the following product from the cart?
Enter to Win!
Great spotting! Now keep your eye on the ball and enter your
details to go in the draw to win this month's prize.
Terms & Conditions apply.
Advantage to you!
Congratulations and good luck! You're now in the draw
to win and we have sent confirmation to the email
address you provided.
Terms & Conditions Apply.