Terms & Conditions

Information on how to enter this competition forms part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

Who Can Enter

Entry is only open to Australian residents aged 18 years and over. Employees (and their immediate families) of the Promoter, participating retailers and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister or 1st cousin.

This promotion applies to purchases of A grade products only and does not apply to purchases of trade seconds or refurbished products.

The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant's identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and/or omissions may be accepted at the Promoter's discretion. Identification considered suitable for verification is at the Promoter's discretion. Incomplete or indecipherable entries will be deemed invalid.

Promotional Period

The promotion commences 12.01am AEDT 19 June 2019 and closes 11.59pm AEDT 31 August 2019 (Promotional Period). Entries must be received by the Promoter by 11.59pm AEDT 11 October 2019 (Entry Closing Date). Any entries received after this date will be ineligible.

Qualifying Products

Purchase a qualifying product as set out below (Qualifying Products) from a participating retailer during the Promotional Period and you can enter to win the prize.

Flexis Series

Qualifying Products are to be paid in full prior to entering for this promotion. Layby's will not be accepted unless paid in full within the Promotional Period. Qualifying Products purchased under finance or payment agreements are eligible to participate in this promotion.

Products under rental agreements with a minimum period of no less than 18 months are eligible for this promotion. To qualify, a rental agreement must be established during the Promotional Period. Proof of rental agreement must be submitted with your online entry and must clearly detail the Qualifying Product(s) purchased, date of establishment of rental agreement and the rental term. Products under rental plans with rental terms less than 18 months are ineligible to enter this promotion.

If a Qualifying Product is on backorder ('out of stock') a deposit on that product must be paid during the Promotional Period to be eligible for this promotion. Full payment and receipt of the product(s) (and therefore access to the product serial number) must occur before the Entry Closing Date in order to submit an online entry for this promotion.

This promotional offer is not available to customers who choose to delay delivery of their Qualifying Product(s) beyond the Entry Closing Date as the provision of serial numbers is mandatory for entry into this promotion.

How to enter

To enter, visit here. Entrants must agree to these full Terms and Conditions on the online entry form, supply the information marked as mandatory, including providing proof of purchase (or proof of rental agreement), answer the question on the entry form and submit the fully completed entry form. Entrants are responsible for ensuring that complete and correct details are recorded on the entry form.

When registering your claim you must supply the following information:

Claimants must retain the original proof of purchase. Failure to produce the proof of purchase when requested may, in the absolute discretion of the Promoter, result in the invalidation of a claimants claim and forfeiture to any right to a bonus offer.

When registering your claim you must supply the following information:

  • Contact details - name (which must match the customer name on the proof of purchase), address & daytime contact phone number. The Promoter accepts NO responsibility for the customer providing incorrect details.
  • Product code(s) & serial number(s) of your Qualifying Product(s)
  • Copy of your proof of purchase - a receipt/tax invoice indicating the customer name, date of purchase, store (including address) invoice number, details of Qualifying Products including model number, the price paid (excluding any additional charges eg warranty costs) and total invoice amount.

You can provide a copy of your proof of purchase by either scanning or taking a photo of your proof of purchase and uploading with your entry form.

Please ensure you retain your original proof of purchase. Failure to produce the proof of purchase when requested may, in the absolute discretion of the Promoter, result in the invalidation of your entry.

The question is: What’s your favourite Haier Flexis feature and why?

The Promoter will select the most creative entry as the winner. The winner will be notified in writing using the details listed on the winner's entry form and their names will be published on our website www.haier.com.au and on our Facebook page www.facebook.com/HaierAustralia/ on 1 November 2019. If the winner cannot be contacted within 48 hours, the Promoter reserves the right to reallocate the prize to the next most creative entry.


The winner will receive the following Haier kitchen and laundry appliance prize package worth $5,000:

Fridge HRF520BHS
Gas Cooktop HCG604WFCX2
Wall Oven HWO60S10TX1
Rangehood HSH60RSX1
Washer HWF75DW1
Dryer HDV60A1
Dishwasher HDW15G3X

Delivery of the prizes within Australia is included, but the winner will be responsible for any installation costs.

The prize is not transferable or exchangeable and cannot be taken as cash.


The promotion is not applicable to trade (commercial) or wholesale suppliers, this includes but is not limited to purchases made from suppliers that do not generally sell direct to the public.

All entries are subject to verification by the Promoter. The Promoter reserves the right, at any time, to verify the validity of entries (including contacting the place of purchase) and entrants (including an entrant's identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process.

Any misrepresentation or fraudulent information submitted by the entrant will disqualify the entry.

If the Promoter is unable to verify the authenticity of any product code or serial number supplied during the entry process, the entrant shall, if requested by the Promoter, provide an electronic image of the serial number or cut out and post in the serial number from the product carton.

The Promoter reserves the right to vary these Terms and Conditions or any of the terms of entry applying to this promotion or to modify, terminate, suspend or reschedule this promotion without notice but subject to applicable law.

The Promoter’s decision on all matters pertaining to this promotion is final and binding and no correspondence will be entered into, except as otherwise stated in these Terms and Conditions.

If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The promotion is not valid in conjunction with any other offer, unless otherwise advised. The Promoter accepts no responsibility for lost, delayed, misdirected or illegible entries.

The Promoter (or its associated or affiliated companies or third parties who have licensed its brands to the Promoter or contributed to the application) (Content Owner) own or license from third parties all application content. All application content remains the sole property of the applicable Content Owner and is protected under all relevant copyright, trade mark and other applicable laws. Nothing on the application should be construed as granting any license or rights to use or distribute any application content, without the Promoter’s express written agreement or of the other applicable Content Owner.

This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. Entrants understand that they are providing their information to the Promoter and/or agencies acting on its behalf and not to Facebook.

Except for any liability that cannot be excluded by law, the Promoter and its respective related bodies corporate (including their officers, employees and agents) and Facebook excludes all liability whether arising in tort (including, without limitation negligence), contract or otherwise for any personal injury; or any loss or damage (including, without limitation, loss of opportunity, loss of profits or loss of property); whether direct, indirect, special or consequential, arising in any way out of the promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) participation in the promotion or use of a prize.

The winner takes the prize entirely at their own risk and indemnifies the Promoter in respect of any claim for accident, injury or property damage that may occur in connection with the prize. The winner is responsible for all insurance, tax or other costs that may be associated with the prize.

If any prize or part of a prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize of equal or greater value.

By entering the promotion, the winner consents to take part in any publicity accompanying or resulting from this promotion, and for his/her name and image to be used for publicity purposes by the Promoter in printed and/or online formats anywhere in the world without the need for further approval or compensation and for an unlimited period of time.

Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used. If for any reason, any aspect of this promotion is not capable of running as planned including, but not limited to, by reason of infection by computer virus, mobile network failure, bugs, tampering, unauthorized intervention, fraud, technical failure or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotion, or invalidate any affected entries.

The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including, but not limited to, the prize supplier, other suppliers and as required, to Australian regulatory authorities, or use such information to contact the entrant in relation to this Promotion. Entry is conditional on providing this information. If the entrant marks the applicable box, the Promoter and the prize supplier may use the entrant's personal information for the purposes specified at the time of collection. Entrants should direct any requests to access, update or correct information to the Promoter. All entries become the property of the Promoter. These Terms and Conditions are deemed to incorporate our privacy policy and by entering the Promotion, you accept the terms and conditions of our privacy policy. For further details see our privacy policy

This promotion and these Terms and Conditions shall be governed by and construed in accordance with Australian law.

The Promoter is Fisher &Paykel Australia Pty Ltd (ABN 71 000 042 080) of Level 1, 1 Eden Park Drive, Macquarie Park NSW 2113. Telephone 1300 650 590.

The Promoter is Fisher Paykel Appliances Ltd. of 78 Springs Road, East Tamaki, Auckland.